Question:

SharePoint workflow keep failing randomly

Lucy: 19 May 2022

Some workflows are failing and I got this Error randomly "The workflow could not update the item, possibly because one or more columns for the item require a different type of information."

I checked all the sites columns and types of information and I could not find any issue. Without any changes, I restart the workflow for the item and it fixes itself.

I am trying to figure it what the cause root of this issue instead of restarting them manually when it fails. I also added the system pause to workflows as well.

Answer:
Leah: 19 May 2022

Since it’s a random issue, you can try to clear the SharePoint Designer cache and reconnect the SharePoint site.

Then republish the workflow and check again.